State Farm® Insurance Agent Jessica Schuster
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tommy Walsh
August 14, 2026
1
out of
5
rating by Tommy Walsh
"Pointless. Took months to get a claim processed only to be denied because the incident wasn’t addressed soon enough."
christopher schlieper
August 13, 2026
5
out of
5
rating by christopher schlieper
"Talked to a lovely gal named Anya she was super helpful in helping me pick a policy for both of my vehicles! Answered all of my questions and was very pleasant to talk to! Thank you Anya!"
We responded:
"Thank you, Christopher! We’re thrilled to hear that Anya was able to help you choose the right policy for both of your vehicles and that she answered all of your questions so pleasantly. We truly appreciate your kind words and recommendation—thank you again! Jessica Schuster State Farm, Scottsdale, AZ"
Adam Rothenberger
July 25, 2026
5
out of
5
rating by Adam Rothenberger
"I can’t recommend Jessica Schuster and her team enough! Jess really takes her time to really understand her clients needs and explained all their options clearly, without any pressure or confusing jargon.
It’s clear she genuinely cares about her clients and takes pride in her work. Her whole office runs with the same level of professionalism and warmth.
If you’re looking for an insurance agent in Scottsdale who actually listens and looks out for you, Jessica Schuster is the one to call. Highly recommend!"
We responded:
"Hi Adam, thank you so much for the fantastic review! We’re truly grateful for your kind words about our team. It means a lot to hear that she took the time to understand your needs, explained your options clearly, and that you felt supported throughout the process—without pressure or confusing jargon.
We’re so glad you had such a positive experience, and we really appreciate your recommendation to anyone looking for an agent. Thanks again! - Jessica Schuster State Farm, Scottsdale, AZ"
Emily Sandy
July 23, 2026
5
out of
5
rating by Emily Sandy
"Super easy to get my policies set up and very friendly!! I loved getting a hand written card after setting up my insurance too :)"
We responded:
"Hey Emily, thank you so much for your wonderful review! We’re glad it felt super easy to set up your policies and that you felt taken care of. We’re also glad the card made it to you! —Thanks again for choosing us! 😊 - Jessica Schuster State Farm, Scottsdale, AZ"
Michelle Huynh
July 20, 2026
5
out of
5
rating by Michelle Huynh
"The entire process was quick and easy from start to finish. They answered all of my questions thoroughly, and everyone I spoke with was incredibly kind, patient, and helpful. I really appreciate the excellent customer service and would definitely recommend them to anyone looking for insurance!"
We responded:
"Thank you so much for your 5-star review! We love to hear the process was quick and easy from start to finish and that our team took the time to answer all of your questions thoroughly. Your kind words about the customer service mean a lot to us, and we truly appreciate the recommendation. Thanks again! - Jessica Schuster State Farm, Scottsdale, AZ"
David Knotts
May 29, 2026
5
out of
5
rating by David Knotts
"Jessica and her team did a great job in handing our vehicle insurance coverage. We look forward to a long-term business relationship related to our insurance needs."
We responded:
"Thank you so much for sharing, David! We truly appreciate your trust and look forward to supporting you with your insurance needs for years to come! - Jessica Schuster State Farm, Scottsdale, AZ"
W W
April 29, 2026
5
out of
5
rating by W W
"I had a splendid time working with Anna Cosgrove! She stepped up, listened and made sure I fully understood all my insurance choices & coverage options so I could pick the best one fit. Anna is professional, intelligent , understanding and incredibly patient. She broke everything down clearly and turned what could’ve been a headache into something simple and comprehensible.
You can tell she honestly cares about her clients and always wants the best outcome for them. I wouldn’t hesitate to recommend Anna to anyone who needs a trustworthy and dedicated insurance agent."
We responded:
"Thank you so much for the wonderful 5-star review! We’re thrilled to hear you had a splendid experience working with Ms. Anna.
It means a lot that she took the time to listen, explain your coverage options clearly, and help make the process feel simple and understandable. Your kind words about her professionalism, patience, and genuine care for clients truly make our day.
Thank you again for recommending Anna—we truly appreciate your trust! - Jessica Schuster State Farm, Scottsdale, AZ"
Richard Hawley
April 14, 2026
5
out of
5
rating by Richard Hawley
"Extremely satisfied with Dylan who handled our Condo property insurance. Answered all my question and was very professional.
We are out-of-town owners and was referred to this office. Give them a call. You won't be disappointed."
We responded:
"Thank you so much for sharing, Richard! Dylan is a rockstar and I'm glad he was able to help. We're always here for any questions! We appreciate the opportunity to help in AZ and are excited to have you! - Jessica Schuster State Farm, Scottsdale, AZ"
Lori Belveal
March 6, 2026
5
out of
5
rating by Lori Belveal
"Switched home and auto to State Farm. Office staff are really nice and courteous. Make me feel valued. Are there to find the best rate, for your needs. Feel very protected with my insurance. Would highly recommend."
We responded:
"Hi Lori! Thank you so much for your wonderful 5-star review! We're so happy to hear that you had a positive experience switching your home and auto insurance to State Farm. Our team takes pride in providing friendly and courteous service, and we're glad you felt valued throughout the process. We truly appreciate your recommendation and look forward to continuing to serve you! - Jessica Schuster State Farm, Scottsdale, AZ"
Aris Ning
March 5, 2026
5
out of
5
rating by Aris Ning
"State Farm auto insurance is the most competitive one so far I've seen for tesla vehicles. Pretty happy with the terms. Their team's responsiveness and professionalism shown during the process is also impressive. Shout out to Dylan O'Connell who is such a great person to speak with and a great help navigating the process!"
We responded:
"Hi Aris! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found State Farm's auto insurance competitive for your Tesla. It's wonderful to know that our team's responsiveness and professionalism made a positive impression. We'll be sure to pass along your kind words to Dylan O'Connell—he really is a great person to connect with, and he'll be delighted to hear your shout-out! If you ever need anything else, we're here to help. - Jessica Schuster State Farm, Scottsdale, AZ"
Raychelle Farabee
February 6, 2026
5
out of
5
rating by Raychelle Farabee
"If I could give Jess TEN stars on here, I would! Jess and her team go above and beyond when it comes to insurance needs. She and her team are easy to communicate with and are quick to take care of any concerns or needs you may have. Before coming to Jess for our insurance, we had no idea what our policy covered or how it worked. Jess took the time to educate us on our policy and what everything meant. Highly recommend Jess if you are looking to have an insurance team that has your back!"
We responded:
"Raychelle! Thank you for the wonderful 5-star, or shall we say 10-star ;), review! We are so happy you had a wonderful experience with us. It was a pleasure meeting with you and hearing about all the excitement your future holds! If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Jessica Schuster State Farm, Scottsdale, AZ"
Scott Simmons
January 13, 2026
5
out of
5
rating by Scott Simmons
"Excellent customer service, prompt and courteous."
We responded:
"Thank you so much! We're delighted to hear that you had an excellent experience with our customer service. We appreciate your feedback! - Jessica Schuster State Farm - Scottsdale, AZ"
Jacob Boner
November 3, 2025
5
out of
5
rating by Jacob Boner
"I had an absolutely fantastic experience working with Anna Cosgrove! She went above and beyond to help me understand my insurance options and find the best coverage for my needs. Anna is professional, knowledgeable, and incredibly patient — she took the time to explain every detail clearly and made the whole process easy and stress-free. You can tell she genuinely cares about her clients and wants what’s best for them. I highly recommend Anna to anyone looking for a trustworthy and dedicated insurance agent."
We responded:
"Hi Jacob! Thank you so much for your kind words and thoughtful review. We always love to hear about Anna providing exceptional service and making the insurance process easy and stress-free. She truly cares about her customers and is always on the lookout for the best solutions. We appreciate your recommendation and are grateful for the opportunity to assist you! If you ever need anything in the future, please don’t hesitate to reach out. - Jessica Schuster State Farm - Scottsdale, AZ"
Kaleb DeGroff
October 30, 2025
5
out of
5
rating by Kaleb DeGroff
"Jess and her team are quite literally the best. She’s always a pleasure to work with. She cares about her clients and does a wonderful job educating them on their insurance policies."
We responded:
"Thanks, Kaleb! I’m truly grateful for the opportunity to work with you. It’s very important to me and my team to provide not only the best service but also to ensure you fully understand your insurance policies. Your trust means a lot, and we’re always here to support you whenever you need us! - Jessica Schuster State Farm - Scottsdale, AZ"
Monica Aguilera
October 29, 2025
5
out of
5
rating by Monica Aguilera
"I truly cannot say enough kind things about Jessica and Anna. I’m currently going through bankruptcy and had lost hope of ever getting a better rate on my home and auto insurance. My auto policy had been terminated (despite not being in any accidents) which prevented me from bundling my coverage. I had reached out to my home insurance company twice over the past two years, asking to bundle in hopes of saving money, but was denied both times.
Then, by what I can only describe as a blessing, someone referred me to Anna. Honestly, I didn’t expect much. I even told Anna upfront that I understood if there was nothing she could do. But what happened next felt like a miracle. Not only was I able to bundle my home and auto insurance with Jessica, but they also saved me thousands of dollars on my home insurance alone!
I’m not trying to speak negatively about the companies I left, but they didn’t seem invested in helping me during a time of financial hardship. Anna, on the other hand, truly listened and cared—and I’m so grateful.
If your situation is anything like mine, I strongly encourage you to reach out to Jessica and Anna. They’re compassionate, resourceful, and genuinely committed to helping."
We responded:
"Hi Monica!! Thank you so much for sharing your heartfelt experience! We are incredibly grateful for your kind words. It means the world to us to know that we were able to support you during such a challenging time and help you find the coverage and savings you deserved. Your story is a powerful reminder of why we do what we do—to listen, care, and make a real difference for our customers. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best!! - Jessica Schuster State Farm - Scottsdale, AZ"
Peggy Swigart
August 26, 2025
5
out of
5
rating by Peggy Swigart
"I’m new to the area and Ms. Schuster provided excellent service concerning my insurance needs."
We responded:
"Hi Peggy, thank you so much! I'm glad we could provide quality service and get your insurance switched over. We hope AZ welcomes you with open arms! - Jessica Schuster State Farm - Scottsdale, AZ"
Gary Smith
August 21, 2025
5
out of
5
rating by Gary Smith
"Anna was a pleasure to work with and we are excited to continue working with Anna."
We responded:
"Thanks, Gary! Anna is a rockstar and we're excited to have you on board! - Jessica Schuster State Farm - Scottsdale, AZ"
tom thrasher
August 14, 2025
5
out of
5
rating by tom thrasher
"Jessica is professional, courteous and knows how to get things done. She thinks of things that may apply to your situation that you may not think of. Helpful and assertive. She helped me cancel my old insurance and handled the incompetence like a Boss B! She made me feel relaxed and welcome just "Like a good neighbor" would!"
We responded:
"Tom, what a fun review! Thank you so much! I’m glad I could help make the process smooth and take care of everything for you. It means a lot to hear that you felt relaxed and supported—just like a good neighbor should! If you ever need anything else, don’t hesitate to reach out. We're here to help! - Jessica Schuster State Farm - Scottsdale, AZ"
Rebecca Malaro
August 7, 2025
5
out of
5
rating by Rebecca Malaro
"Jessica is fantastic to work with. The quoting process was so simple and easy. We were able to bundle some things and save greatly. All in all I would highly recommend using her for your insurance needs."
We responded:
"Hi Rebecca! Thank you so much! We're thrilled to hear that Jessica made the quoting process simple and helped you save by bundling your insurance. Your recommendation means a lot to us. If you ever need assistance in the future, we're here to help! - Jessica Schuster State Farm - Scottsdale AZ"
Aleah Noonan
July 7, 2025
5
out of
5
rating by Aleah Noonan
"Had such a great experience! Got everything I needed done instantly!"
We responded:
"Thank you, Aleah! I'm glad to hear you had a great experience and got everything done quickly! If there's anything else we may assist with don't hesitate to reach out. Enjoy your summer! - Jessica Schuster State Farm - Scottsdale AZ
"
jack kotsur
June 11, 2025
5
out of
5
rating by jack kotsur
"I am absolutely pleased with the great rates and service! It was a pleasure working With Anna Cosgrove. Anna reviewed my current home and Auto Policy and was able to save me money with the same or better coverage with State Farm. I highly recommend Anna Cosgrove and Jessica Schuster!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We love hearing that Anna was able to provide you with great rates and exceptional service. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your trust in us! - Jessica Schuster State Farm - Scottsdale AZ"
Erica Uhl
February 18, 2025
5
out of
5
rating by Erica Uhl
"Grateful for our insurance agent - Braden! He made it easy for us to update our car, renters, and disability insurance! ☺️"
We responded:
"Thank you for your kind feedback! We're so glad to hear that Braden made updating your insurance easy. We appreciate your trust in us! - Jessica Schuster State Farm - Scottsdale, AZ"
Steve Topczewski
February 17, 2025
5
out of
5
rating by Steve Topczewski
"Amazing experience dealing with this team, they were very friendly, patient and detailed. Our agent Braden went above and beyond with making sure our insurance needs were met. Will be recommending to others!"
We responded:
"Steve, thank you for the fantastic review! We're thrilled to hear about your amazing experience with Braden and our team. Your recommendation means the world to us, and we'd be grateful to assist your friends and family! - Jessica Schuster State Farm - Scottsdale, AZ"
Braden Hammond
February 17, 2025
5
out of
5
rating by Braden Hammond
"So appreciative for the service and exceptional knowledge that this team regularly delivers when I need to update my insurance needs."
We responded:
"Thank you, Braden! We're pleased to hear our team’s service and expertise have been helpful. We look forward to assisting you again! - Jessica Schuster State Farm - Scottsdale, AZ"
stacey villegas
February 14, 2025
5
out of
5
rating by stacey villegas
"Very nice people and very explanatory! Loved talking with braden!"
We responded:
"Thank you for taking the time to leave us a review, Stacey! We're happy to hear you enjoyed your experience working with Braden and we look forward to working you more! - Jessica Schuster State Farm - Scottsdale, AZ"